What’s happening in the community:
New Users
Please welcome two new Casual Community Members: @jawg201 @abbbibi and @rajeev_94
Please welcome new users to the Reply tool: @jens and @Mkll_SUMO have been added to the Reply by Buffer tool to answer official @firefox support tweets. Welcome to the team folks!
Say hi in telegram or or the new contributor forum
Events
Kerala event
- https://blog.mozillakerala.com/kerala/mkrsprint/akshay/
- https://medium.com/@rp.pi/oh-mozilla-kerala-1212e8e79faf
- https://medium.com/@mufeedack/36-hours-yet-another-memory-for-a-lifetime-fbc2f621b8ed
Check out the notes from this last week’s agenda for the community:
https://wiki.mozilla.org/Support/Weekly_Meetings/Agenda_2018-07-18
Interesting discussions happening this month:
- [Mozilla Social Support All Hands and Next Steps]
When to reply to a Tweet,
is it a Support tweet?- Check out a few new ways to check if a tweet is support tweet With the add on tam adding more add on to the blocklist, it is important to remember what is a support question and what is user sentiment
